In addition, the SFSF will not send you e-mails that you have not agreed to receive. We may periodically send you e-mails announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.
No Sharing of Personal Information
The SFSF never sells, rents, leases or exchanges your personal information with other organizations. The SFSF assures you that the identity of all who contact or donate to us through this website or through other offline means will be kept confidential.
What Information We Collect and How We Use That Information
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers. Should you wish to delete your personal information from our data bases, this will be done upon request, and we will no longer store any of your personal information.
Internet Protocol Address
We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.
The SFSF is committed to ensuring the security of your personal information in compliance with Payment Card Industry Data Security Standards (PCI DSS). To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. The SFSF uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted SFSF employees who have been specially trained in processing this information.
In the event of any security breach pertaining to our online users and subscribers, we are obligated to inform you within 72 hours of any such breach.
Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable national or international carrier. Processing time of your order can vary from 3-14 days depending on product availability. We do not ship to addresses outside the USA. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders.
We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars or in the local currency where available.
All orders and/or donations are nonrefundable. Damaged or defective product may be exchanged for a replacement. Due to IRS restrictions we are unable in most cases to refund donations made to the SFSF.
The SFSF reserves the right to de-activate or remove any user accounts provided at www.SFSFusa.org without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.
If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend’s name and email address. Singing for Superheroes Foundation will automatically send the friend a one-time email inviting them to visit the Site. Singing for Superheroes Foundation stores this information for the sole purpose of sending this one-time email.
Other Web Sites
Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Singing for Superheroes Foundation has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchased from www.SFSFusa.org.
Contacting the Web Site
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at (615) 895-9830 during office hours (8am – 4pm CST).
Our mailing address is:
PO Box 11712